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Hotline & Helplines2020-12-30T10:39:46-05:00

Hotlines & Helplines

2nd Floor Youth Helpline of NJ

Website: https://www.2ndfloor.org 
Email: info@2NDFLOOR.org

HOTLINE: 1-888-222-2228 
TEXT: 1-888-222-2228

Hours of service: 24/7 

Services provided: 

  • Serving at risk and crisis youth, ages 10 to 24, who reside in New Jersey.
  • Multilingual translation assistance.

Alcoholics Anonymous 

A.A. World Services
General Service Office
(212) 870-3400
www.aa.org

Northern New Jersey Alcoholics Anonymous
(908) 687-8566

www.nnjaa.org

Alcoholics Anonymous of Jersey City, District 14 
D14OnlineMeetings@gmail.com

 

HOTLINE: 1-908-687-8566 

Hours of Service: 24/7

Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone who wants to do something about his or her drinking problem.

HOTLINE: 1-800-424-2494 

Hours of Service: 8:00 am – 8:00 pm

Services Provided:

  • Support for family members who are caregivers to those with memory loss, Alzheimer’s, dementia or a related disorder.

Child Abuse and Neglect 

Website: https://www.nj.gov/dcf/reporting/hotline/

HOTLINE: 1-877 NJ ABUSE or 1-877-652-2873

Hours of Service: 24/7 

Services Provided: 

  • Hotline to report all child abuse and neglect occurring in schools, foster homes, or childcare centers to the State Central Registry (SCR).

Family Helpline

Main office in Trenton. Volunteers work with the hotline

Website: www.parentsanonymous.org 

Contact: Debbie (Many volunteers available)
Main Office Ph: (609) 585-7666

HOTLINE: 1-800-843-5437

Hours of Service: 24/7

Services Provided: 

      Crisis hotline for families seeking:

  • Legal assistance with child custody and child support cases.
  • Support groups and services for parents in crisis, child support, teen pregnancy, and child abuse.

Changes to Services since COVID-19: 

  • Established additional helplines, food pantries, shelters, and other needed services to address the myriad of challenges families are facing due to the pandemic.

Hudson County Department of Health and Human Services: State Health Insurance Assistance Program (SHIP) Medicare Helpline

Website: https://www.state.nj.us/humanservices/doas/services/ship/

HOTLINE: 1-201-369-5280 ext. 4258

Services Provided: 

  • Free assistance to New Jersey Medicare beneficiaries who have problems with, or questions about their health insurance. 

No Changes to Services since COVID-19.

 

Interim Management Entity/New Jersey Addictions Hotline

Rutgers University
671 Hoes Lane West     
Piscataway, NJ 08854

Contact Name: Amira

HOTLINE: 1-844-276-2777

Hours of Service: 24/7

Services Provided:

  • Help individuals get into a substance abuse treatment program.

Changes to Services since COVID-19:

  • Individuals are asked if they have relapsed due to COVID, started to use substances since COVID, and/or increased the use of substances since COVID.

Mental Health America

500 Montgomery Street, Suite 820
Alexandria, VA 22314
Phone number: (703) 684-7722

Website: https://www.mhanational.org

NATIONAL SUICIDAL PREVENTION
HOTLINE: 1-800-273-TALK (8255)

Hours of service: 24/7 

Services Provided: 

  • Available in English and Spanish. 
  • Veterans should press “1” when prompted. 

HEAL NJ Healthcare Workers COVID Hope & Healing Helpline

Website: www.healhealthcareworkers.com

Launched in partnership with Rutgers University Behavioral Health Care, the Department of Human Services from FEMA, and the Federal Substance Abuse and Mental Health Services Administration.

Website: https://www.mhanational.org

 HOTLINE: 1-833-416-8773

Hours of Service: 8:30 am-8:00 pm, Monday through Sunday
Emergency Service: 24/7

Services Provided:      

  • Established to provide emotional support and crisis counseling to health care workers and first responders impacted by the COVID-19 pandemic.
  • Hotline offers live support for doctors, nurses, hospital staff, and all other health care personnel by trained crisis counselors and health care peers.

Connection to other resources, including telehealth crisis counseling, virtual support groups, and wellness webinars.

Mobile Crisis Team

HOTLINE: 1-866-367-6023

Hours of Service: 24/7

Services Provided:

  • 24-hour Mobile Response Unit is available to Hudson County children or adults in need of emergency psychiatric evaluation.

Narcotics Anonymous Online NJ

Ph: (732) 933-0462 for meetings and information

Website: www.nanj.org

 

HELPLINE: 1-800-992-0401 

Changes to Services since COVID-19: 

  • Most, if not all, in-person meetings and events are suspended.

National Alliance on Mental Illness (NAMI)

Website: https://www.nami.org/home

 

HELPLINE: 1-800-950-6264

Hours of Service: 24/7

Services Provided:

  • Provides advocacy, education, support, and public awareness for individuals and their families dealing with mental illness.  
  • Helpline resources offered in English and Spanish.

National Suicide Prevention (Lifeline)

Website: https://suicidepreventionlifeline.org/

 

HOTLINE: 1-800-273-TALK (8255)

Hours of Services: 24/7

Services Provided:

  • Free and confidential one-on-one support for individuals in distress.

NJ-2-1-1

Website: https://www.nj211.org 
Email: info@NJ211.org

 

HOTLINE: 211

Hours of Service: 24/7 

Services Provided: 

  • Help find the best local resources to support individuals during times of distress, or to address stressful everyday life situations.
  • Language translation is offered to all callers.

NJ AIDS/HIV/STD 

Website: https://www.njhivstdline.org

 

HOTLINE: 1-800-624-2377

Hours of Service: 24/7 

Services Provided: 

  • Confidential conversation and free counseling.
  • Information about risk factors for contracting AIDS, HIV, STDs, and hepatitis.
  • Referral to free testing sites.

Northern New Jersey Alcoholics Anonymous

 Website:www.nnjaa.org

Phone: (908) 687-8566

 

HOTLINE: 1-800-245-1377 or 1-908-687-8566

Hours of Service: 24/7  

Services Provided: 

  • Speak with someone about alcohol addiction, and the AA cessation approach.
  • Website can be viewed in English, Spanish, and French.
  • Free Online Bookstore of digital publications.

New Jersey Poison Control Coronavirus Hotline

Website: https://www.njpies.org/coronavirus/

HOTLINE:1-800-222-1222 

Services Provided:

  • Call for updated information on COVID-19 and support resources.
  • The hotline is available in English and Spanish.

NJ Connect for Recovery

Website: https://www.njconnectforrecovery.org/

HOTLINE: 1-855-652-3737 / (TTY): 1-877-294-4356

Services Provided:

  • Confidential resource for those who are concerned about the substance abuse and related adverse behavior of a loved one. 
  • Counseling and quick access to treatment through REACHNJ.

NJ Domestic Violence 

Website:https://www.nj.gov/dcf/women/hotlines/

Performcare
Website: www.performcarenj.org 
Contact: Jessica (Many agents available)

HOTLINE: 1-877-652-7624

Hours of Service: 24/7

Services Provided:

  • Telehealth services, including psychologist referrals. 

Changes to Services since COVID-19: 

  • Same portfolio of services.
  • Expanded telehealth options for many parents that may not have access to the internet.

Substance Abuse and Mental Health Services Administration
(SAMHSA) 

5600 Fishers Ln
Rockville, MD 20852

Website: https://www.samhsa.gov  
Email: SAMHSAInfo@samhsa.hhs.gov

NATIONAL HELPLINE:1-800-662-HELP (4357) 

Hours of service: 24/7 

Services Provided: 

  • Information about mental health, and confidential referrals. 
  • Available in English and Spanish. For all other languages ask for a translator. 
  • Treatment programs are available for the uninsured.

The Jed Foundation

6 E 39th Street, Suite 700
New York, NY 10016

Phone number: (212) 647-7544
Website: https://www.jedfoundation.org

NATIONAL SUICIDAL PREVENTION
HOTLINE:
1-800-273-TALK (8255)
TEXT: “start” to 741-741

Hours of Service: 24/7 

Services provided: 

  • Hotlines are confidential and available in English & Spanish. 
  • Assistance provided for at-risk young adults.
  • Press “1” for veteran-specific assistance and resources.

Women Rising

270 Fairmount Ave           
Jersey City, NJ 07306

Email: info@womenrising.org
Website: https://www.womenrising.org/

 

HELPLINE: 1-201-333-5700

Hours of Service: 24/7

Services Provided:

  • Help women through domestic crisis, and along the road to self-sufficiency. 
  • The staff speaks English, Spanish, Arabic, Gujarati, Hindi, Urdu, Creole, & Marathi.

Worker2Worker

151 Centennial Avenue
Piscataway, NJ 08854

Website: https://worker2worker.com/
Contact: Mary Bogel

 

HOTLINE: 1-855-327-7482

Hours of Service: 8:30 am-8:00 pm
Days of Operation: Monday through Friday

Services Provided: 

  • Helpline established to support, ease, and improve the lives of those employed by the New Jersey Department of Children and Families (DCF).
  • Warmline for New Jersey Department of Children Protection and Permanency (DCPP) workers.
  • As they strive to protect the lives of children and families, DCF and DCPP workers are routinely exposed to extraordinarily high-stress situations.  These peer-to-peer support services address a broad range of concerns: stress, emotional and physical exhaustion, depression, PTSD, phobias, medical concerns, as well as marriage, parenting, and relationship issues.     

Changes to Services since COVID-19: 

  • The same services are provided, but sessions are now conducted virtually.