Hotlines & Helplines

HOTLINE: 1-888-222-2228 
TEXT: 1-888-222-2228

Hours of service: 24/7 

Services provided: 

• Serving at risk and crisis youth, ages 10 to 24, who reside in New Jersey.
• Multilingual translation assistance.

HOTLINE: 1-908-687-8566 

Hours of Service: 24/7

Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone who wants to do something about his or her drinking problem.

HOTLINE: 1-800-424-2494 

Hours of Service: 8:30 am – 4:30 pm

Services Provided:

• Support for family members who are caregivers to those with memory loss, Alzheimer’s, dementia or a related disorder.

HOTLINE: 1-877 NJ ABUSE or 1-877-652-2873

Hours of Service: 24/7 

Services Provided: 

• Hotline to report all child abuse and neglect occurring in schools, foster homes, or childcare centers to the State Central Registry (SCR)
• Once call is made the hotline has representatives that will go out and investigate the situation

HOTLINE: 1-800-843-5437

Hours of Service: 24/7

Services Provided: 

      Crisis hotline for families seeking:

• Legal assistance with child custody and child support cases.
• Support groups and services for parents in crisis, child support, teen pregnancy, and child abuse.
• Father time 
• Parents with autistic children 

HOTLINE: 1-201-369-5280 ext. 4258

Hours of service: 9:00am-5:00pm Monday – Friday

Services Provided: 

• Free assistance to New Jersey Medicare beneficiaries who have problems with, or questions about their health insurance. 

HOTLINE: 1-844-276-2777

Hours of Service: 24/7

Services Provided:

• A referral helpline that helps individuals get into a substance abuse treatment program.
• All contact is done primarily via phone call.

NATIONAL SUICIDAL PREVENTION
HOTLINE: 1-800-273-TALK (8255)

Services provided: 

• “Warmlines” A hotline where they can get support from volunteers who are willing to listen
• Guidance getting psychiatrically screened.
• Crisis resources
• Education on treatment for mental health disorders

 HOTLINE: 1-833-416-8773

Hours of Service: 8:30 am-8:00 pm, Monday through Sunday
Emergency Service: 24/7

Services Provided:      

• Established to provide emotional support and crisis counseling to health care workers and first responders impacted by the COVID-19 pandemic.
• Hotline offers live support for doctors, nurses, hospital staff, and all other health care personnel by trained crisis counselors and health care peers.

Connection to other resources, including telehealth crisis counseling, virtual support groups, and wellness webinars.

HOTLINE: 1-866-367-6023

Hours of Service: 24/7

Services Provided:

• 24-hour Mobile Response Unit is available to Hudson County children or adults in need of emergency psychiatric evaluation.

HELPLINE: 1-800-992-0401 

All meetings are over the phone. 

HELPLINE: 1-800-950-6264

Hours of Service: 24/7

Services Provided:

• Provides advocacy, education, support, and public awareness for individuals and their families dealing with mental illness.  
• Helpline resources offered in English and Spanish.

HOTLINE: 1-800-273-TALK (8255) or *new hotline*: 988

Hours of Services: 24/7

Services Provided:

• Black mental health –
• Native American/ Alaskan Natives mental health –
• Youth mental health
• Maternal mental health-
• Attempt survivors-
• Loss survivors-
• Individuals with neuro-divergence-
• LGBTQ+-
• Veterans-
• Resources for deaf/ hard of hearing

HOTLINE: 211

Hours of Service: 24/7 

Services Provided: 

• Housing
• Income
• Food
• Childcare
• Mental Health
• Health
• Substance Abuse
• Legal help

HOTLINE: 1-800-624-2377

Hours of Service: 24/7 

Services Provided: 

• Free and Confidential medical advice
• HIV, AIDS and other sexually transmitted infections referrals for testing and prevention
• HIV prevention options (PREP- pre-exposure prophylaxis or PEP- post exposure prophylaxis)
• Partner notification services
• Referrals to harm reduction services
• NJ AIDS Drug Distribution
• Referral to free testing sites.

HOTLINE: 1-800-245-1377 or 1-908-687-8566

Hours of Service: 24/7  

Services Provided: 

• Speak with someone about alcohol addiction, and the AA cessation approach.
• Website can be viewed in English, Spanish, and French.
• Free Online Bookstore of digital publications.

HOTLINE:1-800-222-1222 

• Hotline is available 24/7

Services Provided:

• If a chemical is ingested, they guide you through the proper protocols.
• Provides information on side effects of medication.
• The hotline is available in ANY language.

HOTLINE: 1-855-652-3737 / (TTY): 1-877-294-4356

Hours of service- Monday through Friday- 8:00am- 10:00pm, Saturday through Sunday 9:00am-5:00pm

Services Provided:

• Counseling and quick access to treatment through REACHNJ.
• No referrals

HOTLINE: 1-877-652-7624

Hours of Service: 24/7

Services Provided:

• Telehealth services, including psychologist referrals. 
• Behavioral therapy at home
• Behavioral therapy at public places if one is not comfortable meeting in an office or at their house.
• Resources for individuals and families that want developmental and disability services
• Expanded telehealth options for many parents that may not have access to the internet.

NATIONAL HELPLINE:1-800-662-HELP (4357) 

Hours of service: 24/7 

Services Provided: 

• Information and resources on substance abuse and detox rehab treatment
• Available in English and Spanish. For all other languages ask for a translator. 
• Treatment programs are available for the uninsured.
• Information about mental health, and confidential referrals. 

NATIONAL SUICIDAL PREVENTION
HOTLINE: 1-800-273-TALK (8255)
TEXT: “start” to 741-741

Hours of Service: 24/7 

Services provided: 

• This organization works hands on with middle schools, high schools and colleges on bettering the culture of assisting mental health needs.

HELPLINE: 1-201-333-5700

Hours of Service – Monday through Friday- 9:00am-5:00pm

Services Provided:

• Help women through domestic crisis, and along the road to self-sufficiency. 
• Career services 
• Home furniture and supplies
• Toiletry items 
• In home crisis intervention 

HOTLINE: 1-855-327-7482

Hours of Service: 8:30 am-8:00 pm
Days of Operation: Monday through Friday

Services Provided to DCF workers: 

• Helpline established to support, ease, and improve the lives of those employed by the New Jersey Department of Children and Families (DCF).
• Warmline for New Jersey Department of Children Protection and Permanency (DCPP) workers.
• As they strive to protect the lives of children and families, DCF and DCPP workers are routinely exposed to extraordinarily high-stress situations.  These peer-to-peer support services address a broad range of concerns: stress, emotional and physical exhaustion, depression, PTSD, phobias, medical concerns, as well as marriage, parenting, and relationship issues.     
• Dealing with death 
• Talk to clinical workers on zoom.