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Hotline & Helplines2020-10-05T12:38:58-04:00

Hotlines & Helplines

2nd Floor Youth Helpline of NJ

Website: https://www.2ndfloor.org 
Email: info@2NDFLOOR.org

HOTLINE: 888-222-2228 
TEXT: 888-222-2228
Hours of service: 24/7 

Services provided: 

  • Serving individuals ages 10 to 24, who reside in New Jersey.
  • Provides translation assistance.

Alcoholics Anonymous 

A.A. World Services
General Service Office
212-870-3400
www.aa.org

Northern New Jersey Alcoholics Anonymous
908-687-8566

www.nnjaa.org

Alcoholics Anonymous of Jersey City, District 14 
D14OnlineMeetings@gmail.com

 

(HOTLINE: 908-687-8566)

Hours of Service: 24/7

Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone who wants to do something about his or her drinking problem.

HOTLINE: 1-800-424-2494 
Hours of Service: 8:00am-8:00pm

Services Provided:

  • Warmline for family members who are caregivers to those with memory loss, Alzheimer’s, Dementia or a related disorder.

Child Abuse and Neglect 

Website: https://www.nj.gov/dcf/reporting/hotline/

HOTLINE: 1-877 NJ ABUSE OR 1-877-652-2873
Hours of Service: 24/7 

Services Provided: 

Report all child abuse and neglect occurring in schools, foster homes, or child care centers to the State Central Registry (SCR).

Family Helpline

Main office in Trenton. Volunteers work with the hotline

Website: www.parentsanonymous.org 

Contact: Debbie (Many volunteers available)
Main Office Ph: (609)-585-7666

HOTLINE: 1-800-843-5437
Hours of Service: 24/7

Services Provided: 

  • Crisis hotline for people who need help from the court, assistance in suing, child support, support groups, parents in crisis, child support, teen pregnancy, child abuse.

Changes to Services since COVID-19: 

  • They have added different helplines, food pantries, shelters, etc.

Hudson County Department of Health and Human Services: State Health Insurance Assistance Program (SHIP)-Medicare Helpline

Website: https://www.state.nj.us/humanservices/doas/services/ship/

HOTLINE: 201-369-5280 ext. 4258

Services provided: 

  • Provides free help to New Jersey Medicare beneficiaries who have problems with, or questions about their health insurance. 

No Changes to Services since COVID-19.

 

Interim Management Entity/New Jersey Addictions Hotline

Rutgers University
671 Hoes Lane West     
Piscataway, NJ 08854

Contact: Name: Amira

HOTLINE: 1-844-276-2777

Hours of Service: 24/7

Services Provided:

  • Help individuals get into treatment due to substance abuse.

Changes to Services since COVID-19:

  • Calls are still consistent. They have now included in their questions if they relapsed due to COVID or started to use it since COVID and/or increased to use a substance.

Mental Health America

500 Montgomery Street, Suite 820
Alexandria, VA 22314
Phone number: (703) 684-7722

Website: https://www.mhanational.org

NATIONAL SUICIDAL PREVENTION HOTLINE: 1-800-273-TALK (8255)
Hours of service: 24/7 

Services provided: 

  • English and Spanish. 
  • Press (1) for veterans.

Mobile Crisis Team

HOTLINE: 1-866-367-6023
Hours of Service: 24/7

Services Provided: 24-hour Mobile Response Service available to Hudson County children or adults in need of emergency psychiatric evaluation.

Narcotics Anonymous Online NJ

Website: www.nanj.org

 

HELPLINE: 800-992-0401 

732-933-0462 (For Meetings and Information)

Changes to Services since COVID-19: 

  • Most, if not all, in-person meetings and events are suspended.

National Alliance On Mental Illness (NAMI)

Website: https://www.nami.org/home

 

HELPLINE:800-950-6264
Hours of Service: 24/7

Services Provided:

  • Provides advocacy, education, support, and public awareness to those dealing with mental illness along with their families.  
  • Resources offered in English and Spanish.

National Suicide Prevention (Lifeline)

Website: https://suicidepreventionlifeline.org/

 

HOTLINE:1-800-273-TALK (8255)
Hours of Services: 24/7

Services Provided:

  • Free and confidential support for people in distress.

NJ-2-1-1

Website: https://www.nj211.org 
Email: info@NJ211.org

 

HOTLINE: 211
Hours of Service: 24/7 

Services Provided: 

  • Help you find the best local resources to fit your individual needs during times of distress or for life’s everyday situations.
  • Language translation is offered to any caller.

NJ AIDS/HIV/STD 

Website: https://www.njhivstdline.org

 

HOTLINE: 1-800-624-2377
Hours of Service: 24/7 

Services Provided: 

  • Free & Confidential talk
  • Free testing sites
  • Information about risk factors for AIDS, HIV, STDs, and hepatitis

Northern New Jersey Alcoholics Anonymous

 Website:www.nnjaa.org

Phone: (908) 687-8566

 

HOTLINE: 1-800-245-1377 OR 908-687-8566
Hours of Service: 24/7  

Services Provided: 

  • Website is provided in English, Spanish, and French 
  • Free Online Bookstore

New Jersey Poison Control Coronavirus Hotline

Website: https://www.njpies.org/coronavirus/

HOTLINE:1-800-222-1222 

Services Provided:

  • Can call for updated information on COVID,  Resources available in English and Spanish.

NJ Connect for Recovery

Website: https://www.njconnectforrecovery.org/

HOTLINE:855-652-3737 / (TTY): 877-294-4356

Confidential call line for those who are experiencing distress regarding a loved one’s substance.

Services Provided:

  • For counseling and quick access to treatment through REACHNJ.

NJ Domestic Violence 

Website:https://www.nj.gov/dcf/women/hotlines/

Performcare
Website: www.performcarenj.org 
Contact: Jessica (Many agents available)

HOTLINE: 877-652-7624
Hours of Service: 24/7

Services Provided:

  • Telehealth services. They do not offer psychologists but they can suggest where to go.

Changes to Services since COVID-19: 

  • No changes. Mainly telehealth services to many parents that may not have access to the internet.

Substance Abuse and Mental Health Services Administration
(SAMHSA) 

5600 Fishers Ln
Rockville, MD 20852

Website: https://www.samhsa.gov  
Email: SAMHSAInfo@samhsa.hhs.gov

NATIONAL HELPLINE:1-800-662-HELP (4357) 
Hours of service: 24/7 

Services Provided: 

  • Confidential referrals and information about mental health.
  • English and Spanish. Ask the representative for a translator if you speak a different language. 
  • No need for insurance, they can connect you to a funding treatment program.

The Jed Foundation

6 E 39th Street, Suite 700
New York, NY 10016

Phone number: (212) 647-7544
Website: https://www.jedfoundation.org

NATIONAL SUICIDAL PREVENTION HOTLINE:
1-800-273-TALK (8255)
Text: “start” to 741-741

Hours of Service: 24/7 

Services provided: 

  • English & Spanish. 
  • Press (1) for veterans. 
  • Assistance for young adults.
  • Confidential support.

Women Rising

270 Fairmount Ave           
Jersey City, NJ 07306

Email:info@womenrising.org
Website: https://www.womenrising.org/

 

HELPLINE: 201-333-5700
Hours of Service: 24/7

Services Provided:

  • Help women through domestic crisis to self-sufficiency.  

  • The staff speaks English, Spanish, Arabic, Gujarati, Hindi, Urdu, Creole, & Marathi.

Worker2Worker

151 Centennial Avenue
Piscataway, NJ 08854

Website: https://worker2worker.com/
Contact: Mary Bogel

 

HOTLINE: 1-855-327-7482
Hours of Service: 8:30 am-8:00 pm
Days of Operation: Monday through Friday

Services Provided: 

  • Helpline for the department of children and family workers.Warmline for DCPP workers.

Changes to Services since COVID-19: 

  • Still provide the same services. Incidents with children would be in person but now they are managed virtually.