Hotlines & Helplines

HOTLINE: 1-888-222-2228 
TEXT: 1-888-222-2228

Hours of service: 24/7 

Services provided: 

• Serving at risk and crisis youth, ages 10 to 24, who reside in New Jersey.
• Multilingual translation assistance.

HOTLINE: 1-908-687-8566 

Hours of Service: 24/7

Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone who wants to do something about his or her drinking problem.

HOTLINE: 1-800-424-2494 

Hours of Service: 8:00 am – 8:00 pm

Services Provided:

• Support for family members who are caregivers to those with memory loss, Alzheimer’s, dementia or a related disorder.

HOTLINE: 1-877 NJ ABUSE or 1-877-652-2873

Hours of Service: 24/7 

Services Provided: 

• Hotline to report all child abuse and neglect occurring in schools, foster homes, or childcare centers to the State Central Registry (SCR).

HOTLINE: 1-800-843-5437

Hours of Service: 24/7

Services Provided: 

      Crisis hotline for families seeking:

• Legal assistance with child custody and child support cases.
• Support groups and services for parents in crisis, child support, teen pregnancy, and child abuse.

Changes to Services since COVID-19: 

• Established additional helplines, food pantries, shelters, and other needed services to address the myriad of challenges families are facing due to the pandemic.

HOTLINE: 1-201-369-5280 ext. 4258

Services Provided: 

• Free assistance to New Jersey Medicare beneficiaries who have problems with, or questions about their health insurance. 

No Changes to Services since COVID-19.

HOTLINE: 1-844-276-2777

Hours of Service: 24/7

Services Provided:

• Help individuals get into a substance abuse treatment program.

Changes to Services since COVID-19:

• Individuals are asked if they have relapsed due to COVID, started to use substances since COVID, and/or increased the use of substances since COVID.

NATIONAL SUICIDAL PREVENTION
HOTLINE: 1-800-273-TALK (8255)

Hours of service: 24/7 

Services Provided: 

• Available in English and Spanish. 
• Veterans should press “1” when prompted. 

 HOTLINE: 1-833-416-8773

Hours of Service: 8:30 am-8:00 pm, Monday through Sunday
Emergency Service: 24/7

Services Provided:      

• Established to provide emotional support and crisis counseling to health care workers and first responders impacted by the COVID-19 pandemic.
• Hotline offers live support for doctors, nurses, hospital staff, and all other health care personnel by trained crisis counselors and health care peers.

Connection to other resources, including telehealth crisis counseling, virtual support groups, and wellness webinars.

HOTLINE: 1-866-367-6023

Hours of Service: 24/7

Services Provided:

• 24-hour Mobile Response Unit is available to Hudson County children or adults in need of emergency psychiatric evaluation.

HELPLINE: 1-800-992-0401 

Changes to Services since COVID-19: 

• Most, if not all, in-person meetings and events are suspended.

HELPLINE: 1-800-950-6264

Hours of Service: 24/7

Services Provided:

• Provides advocacy, education, support, and public awareness for individuals and their families dealing with mental illness.  
• Helpline resources offered in English and Spanish.

HOTLINE: 1-800-273-TALK (8255)

Hours of Services: 24/7

Services Provided:

• Free and confidential one-on-one support for individuals in distress.

HOTLINE: 211

Hours of Service: 24/7 

Services Provided: 

• Help find the best local resources to support individuals during times of distress, or to address stressful everyday life situations.
• Language translation is offered to all callers.

HOTLINE: 1-800-624-2377

Hours of Service: 24/7 

Services Provided: 

• Confidential conversation and free counseling.
• Information about risk factors for contracting AIDS, HIV, STDs, and hepatitis.
• Referral to free testing sites.

HOTLINE: 1-800-245-1377 or 1-908-687-8566

Hours of Service: 24/7  

Services Provided: 

• Speak with someone about alcohol addiction, and the AA cessation approach.
• Website can be viewed in English, Spanish, and French.
• Free Online Bookstore of digital publications.

HOTLINE:1-800-222-1222 

Services Provided:

• Call for updated information on COVID-19 and support resources.
• The hotline is available in English and Spanish.

HOTLINE: 1-855-652-3737 / (TTY): 1-877-294-4356

Services Provided:

• Confidential resource for those who are concerned about the substance abuse and related adverse behavior of a loved one. 
• Counseling and quick access to treatment through REACHNJ.

HOTLINE: 1-877-652-7624

Hours of Service: 24/7

Services Provided:

• Telehealth services, including psychologist referrals. 

Changes to Services since COVID-19: 

• Same portfolio of services.
• Expanded telehealth options for many parents that may not have access to the internet.

NATIONAL HELPLINE:1-800-662-HELP (4357) 

Hours of service: 24/7 

Services Provided: 

• Information about mental health, and confidential referrals. 
• Available in English and Spanish. For all other languages ask for a translator. 
• Treatment programs are available for the uninsured.

NATIONAL SUICIDAL PREVENTION
HOTLINE: 1-800-273-TALK (8255)
TEXT: “start” to 741-741

Hours of Service: 24/7 

Services provided: 

• Hotlines are confidential and available in English & Spanish. 
• Assistance provided for at-risk young adults.
• Press “1” for veteran-specific assistance and resources.

HELPLINE: 1-201-333-5700

Hours of Service: 24/7

Services Provided:

• Help women through domestic crisis, and along the road to self-sufficiency. 
• The staff speaks English, Spanish, Arabic, Gujarati, Hindi, Urdu, Creole, & Marathi.

HOTLINE: 1-855-327-7482

Hours of Service: 8:30 am-8:00 pm
Days of Operation: Monday through Friday

Services Provided: 

• Helpline established to support, ease, and improve the lives of those employed by the New Jersey Department of Children and Families (DCF).
• Warmline for New Jersey Department of Children Protection and Permanency (DCPP) workers.
• As they strive to protect the lives of children and families, DCF and DCPP workers are routinely exposed to extraordinarily high-stress situations.  These peer-to-peer support services address a broad range of concerns: stress, emotional and physical exhaustion, depression, PTSD, phobias, medical concerns, as well as marriage, parenting, and relationship issues.     

Changes to Services since COVID-19: 

• The same services are provided, but sessions are now conducted virtually.