Hotlines & Helplines
2nd Floor Youth Helpline of NJ
Website: https://www.2ndfloor.org
Email: info@2NDFLOOR.org
HOTLINE: 1-888-222-2228
TEXT: 1-888-222-2228
Hours of service: 24/7
Services provided:
- Serving at risk and crisis youth, ages 10 to 24, who reside in New Jersey.
- Multilingual translation assistance.
Alcoholics Anonymous
A.A. World Services
General Service Office
(212) 870-3400
www.aa.org
Northern New Jersey Alcoholics Anonymous
(908) 687-8566
www.nnjaa.org
Alcoholics Anonymous of Jersey City, District 14
D14OnlineMeetings@gmail.com
HOTLINE: 1-908-687-8566
Hours of Service: 24/7
Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone who wants to do something about his or her drinking problem.
Care2Caregivers
HOTLINE: 1-800-424-2494
Hours of Service: 8:00 am – 8:00 pm
Services Provided:
- Support for family members who are caregivers to those with memory loss, Alzheimer’s, dementia or a related disorder.
Child Abuse and Neglect
HOTLINE: 1-877 NJ ABUSE or 1-877-652-2873
Hours of Service: 24/7
Services Provided:
- Hotline to report all child abuse and neglect occurring in schools, foster homes, or childcare centers to the State Central Registry (SCR).
Family Helpline
Main office in Trenton. Volunteers work with the hotline
Website: www.parentsanonymous.org
Contact: Debbie (Many volunteers available)
Main Office Ph: (609) 585-7666
HOTLINE: 1-800-843-5437
Hours of Service: 24/7
Services Provided:
Crisis hotline for families seeking:
- Legal assistance with child custody and child support cases.
- Support groups and services for parents in crisis, child support, teen pregnancy, and child abuse.
Changes to Services since COVID-19:
- Established additional helplines, food pantries, shelters, and other needed services to address the myriad of challenges families are facing due to the pandemic.
Hudson County Department of Health and Human Services: State Health Insurance Assistance Program (SHIP) Medicare Helpline
Website: https://www.state.nj.us/humanservices/doas/services/ship/
HOTLINE: 1-201-369-5280 ext. 4258
Services Provided:
- Free assistance to New Jersey Medicare beneficiaries who have problems with, or questions about their health insurance.
No Changes to Services since COVID-19.
Interim Management Entity/New Jersey Addictions Hotline
Rutgers University
671 Hoes Lane West
Piscataway, NJ 08854
Contact Name: Amira
HOTLINE: 1-844-276-2777
Hours of Service: 24/7
Services Provided:
- Help individuals get into a substance abuse treatment program.
Changes to Services since COVID-19:
- Individuals are asked if they have relapsed due to COVID, started to use substances since COVID, and/or increased the use of substances since COVID.
Mental Health America
500 Montgomery Street, Suite 820
Alexandria, VA 22314
Phone number: (703) 684-7722
Website: https://www.mhanational.org
NATIONAL SUICIDAL PREVENTION
HOTLINE: 1-800-273-TALK (8255)
Hours of service: 24/7
Services Provided:
- Available in English and Spanish.
- Veterans should press “1” when prompted.
HEAL NJ Healthcare Workers COVID Hope & Healing Helpline
Website: www.healhealthcareworkers.com
Launched in partnership with Rutgers University Behavioral Health Care, the Department of Human Services from FEMA, and the Federal Substance Abuse and Mental Health Services Administration.
Website: https://www.mhanational.org
HOTLINE: 1-833-416-8773
Hours of Service: 8:30 am-8:00 pm, Monday through Sunday
Emergency Service: 24/7
Services Provided:
- Established to provide emotional support and crisis counseling to health care workers and first responders impacted by the COVID-19 pandemic.
- Hotline offers live support for doctors, nurses, hospital staff, and all other health care personnel by trained crisis counselors and health care peers.
Connection to other resources, including telehealth crisis counseling, virtual support groups, and wellness webinars.
Mobile Crisis Team
HOTLINE: 1-866-367-6023
Hours of Service: 24/7
Services Provided:
- 24-hour Mobile Response Unit is available to Hudson County children or adults in need of emergency psychiatric evaluation.
HELPLINE: 1-800-992-0401
Changes to Services since COVID-19:
- Most, if not all, in-person meetings and events are suspended.
HELPLINE: 1-800-950-6264
Hours of Service: 24/7
Services Provided:
- Provides advocacy, education, support, and public awareness for individuals and their families dealing with mental illness.
- Helpline resources offered in English and Spanish.
HOTLINE: 1-800-273-TALK (8255)
Hours of Services: 24/7
Services Provided:
- Free and confidential one-on-one support for individuals in distress.
HOTLINE: 211
Hours of Service: 24/7
Services Provided:
- Help find the best local resources to support individuals during times of distress, or to address stressful everyday life situations.
- Language translation is offered to all callers.
HOTLINE: 1-800-624-2377
Hours of Service: 24/7
Services Provided:
- Confidential conversation and free counseling.
- Information about risk factors for contracting AIDS, HIV, STDs, and hepatitis.
- Referral to free testing sites.
HOTLINE: 1-800-245-1377 or 1-908-687-8566
Hours of Service: 24/7
Services Provided:
- Speak with someone about alcohol addiction, and the AA cessation approach.
- Website can be viewed in English, Spanish, and French.
- Free Online Bookstore of digital publications.
New Jersey Poison Control Coronavirus Hotline
Website: https://www.njpies.org/coronavirus/
HOTLINE:1-800-222-1222
Services Provided:
- Call for updated information on COVID-19 and support resources.
- The hotline is available in English and Spanish.
NJ Connect for Recovery
HOTLINE: 1-855-652-3737 / (TTY): 1-877-294-4356
Services Provided:
- Confidential resource for those who are concerned about the substance abuse and related adverse behavior of a loved one.
- Counseling and quick access to treatment through REACHNJ.
NJ Domestic Violence
Website:https://www.nj.gov/dcf/women/hotlines/
Performcare
Website: www.performcarenj.org
Contact: Jessica (Many agents available)
HOTLINE: 1-877-652-7624
Hours of Service: 24/7
Services Provided:
- Telehealth services, including psychologist referrals.
Changes to Services since COVID-19:
- Same portfolio of services.
- Expanded telehealth options for many parents that may not have access to the internet.
Substance Abuse and Mental Health Services Administration
(SAMHSA)
5600 Fishers Ln
Rockville, MD 20852
Website: https://www.samhsa.gov
Email: SAMHSAInfo@samhsa.hhs.gov
NATIONAL HELPLINE:1-800-662-HELP (4357)
Hours of service: 24/7
Services Provided:
- Information about mental health, and confidential referrals.
- Available in English and Spanish. For all other languages ask for a translator.
- Treatment programs are available for the uninsured.
The Jed Foundation
6 E 39th Street, Suite 700
New York, NY 10016
Phone number: (212) 647-7544
Website: https://www.jedfoundation.org
NATIONAL SUICIDAL PREVENTION
HOTLINE: 1-800-273-TALK (8255)
TEXT: “start” to 741-741
Hours of Service: 24/7
Services provided:
- Hotlines are confidential and available in English & Spanish.
- Assistance provided for at-risk young adults.
- Press “1” for veteran-specific assistance and resources.
Women Rising
270 Fairmount Ave
Jersey City, NJ 07306
Email: info@womenrising.org
Website: https://www.womenrising.org/
HELPLINE: 1-201-333-5700
Hours of Service: 24/7
Services Provided:
- Help women through domestic crisis, and along the road to self-sufficiency.
- The staff speaks English, Spanish, Arabic, Gujarati, Hindi, Urdu, Creole, & Marathi.
Worker2Worker
151 Centennial Avenue
Piscataway, NJ 08854
Website: https://worker2worker.com/
Contact: Mary Bogel
HOTLINE: 1-855-327-7482
Hours of Service: 8:30 am-8:00 pm
Days of Operation: Monday through Friday
Services Provided:
- Helpline established to support, ease, and improve the lives of those employed by the New Jersey Department of Children and Families (DCF).
- Warmline for New Jersey Department of Children Protection and Permanency (DCPP) workers.
- As they strive to protect the lives of children and families, DCF and DCPP workers are routinely exposed to extraordinarily high-stress situations. These peer-to-peer support services address a broad range of concerns: stress, emotional and physical exhaustion, depression, PTSD, phobias, medical concerns, as well as marriage, parenting, and relationship issues.
Changes to Services since COVID-19:
- The same services are provided, but sessions are now conducted virtually.