Addiction Services & Support

HOTLINE: 1-908-687-8566

Hours of Service: 24/7

Alcoholics Anonymous is an international fellowship of men and women who have had a drinking problem. It is nonprofessional, self-supporting, multiracial, apolitical, and available almost everywhere. There are no age or education requirements. Membership is open to anyone who wants to do something about his or her drinking problem.

Hours of Service: 7:30 am – 8:00 pm
Days of Operation: Monday through Friday

Services Provided:

• Individual in-person or virtual counseling sessions.
• Psychological evaluations are performed in-person, online, or by phone.

Changes to Services since COVID-19:

• Patients can no longer schedule in-person hospital appointments.
• Only online and telehealth services are provided.

Hours of Service: 8:00 am – 5:00 pm
Days of Operation: Monday through Friday
Primary focus: Substance Abuse Rehab Services

Services Provided:

• Outpatient substance abuse treatment for adults and youth.
• Co-occurring drug abuse/mental health outpatient treatment for adults.
• Therapy and counseling.

Changes to Services since COVID-19:

• Due to COVID-19, in-person outpatient treatment is no longer provided.
• The CarePoint facility is being used for staff who provide telehealth services. 

Hours of Service: 8:00 am – 5:00 pm
Days of Operation: Monday through Friday 
Primary focus: Substance Abuse Rehab Services

Services Provided:

• Outpatient rehabilitation treatment for adults and youth.
• Co-occurring drug abuse/mental health outpatient treatment for adults.
• Therapy and counseling.

Changes to Services since COVID-19:

• Due to COVID-19, in-person outpatient treatment is no longer provided.
• Building space is being used for staff and technology needed to provide telehealth services. 

Hours of Service: 7:30 am – 8:00 pm
Days of Operation: Monday through Friday

Services Provided:

• Residential Treatment Center.
• Counseling/therapy for individuals and families.
• Intensive outpatient treatment.
• Addiction, substance abuse, and HIV/AIDS health services.

No Changes to Services since COVID-19.

Hours of Service: 24/7

Services Provided:

• Detox outpatient and residential treatment. 
• PHP (formerly known as Positive Healthcare Partners) programs.
• Outpatient Program and IOP (Intensive Outpatient Program) services.

Changes to Services since COVID-19:

• Implemented health screenings for all patients (COVID-19 Rapid Test Cassette) to restrict an infected individual from entering the facility.
• Approaching a 50/50 split between in-person and telehealth services. 
• Virtual meeting options are being developed to allow families to participate in their loved one’s treatment. 

Hours of Operation:
Monday-Friday, 9:00 am – 5:00 pm 
Saturday, 10:00 am – 1:00 pm 

Services Provided:

• Family counseling services.
• Mental health and substance abuse services.
• Drug Screening on-premises. 

Changes to Services since COVID-19:

• A reduced number of people are being seen in-person. Alternatively they provide: 
  • Telehealth services.
  • Zoom counseling.
• Note: Drug Screening on-premises is still available. 

Services Provided:

• Primary medical care.
• General and bilingual medical case management.
• Incarcerated pre-discharge medical case management.
• Emergency assistance.
• Mental health and addiction services.  

Changes to Services since COVID-19:

• Triage, nursing, and monitoring of patients who have tested positive for COVID-19.
• Confidential telehealth visits (clinical assessments and medication refills) for persons living with HIV/AIDS.

Hours of Service: 9:00 am – 4:30 pm
Days of Operation: Monday through Friday

Services Provided: 

• Most services are not directly provided by the agency.
• The agency subcontracts services for veterans, mental health, youth, drug prevention, community programs, health alliances… etc. 
• Meal programs are provided for seniors and the disabled.

Changes to Services since COVID-19: 

• Most program staff work remotely. 
• Staff is slowly coming back to the office, incrementally establishing a hybrid remote/in-person service model. 
• Walk-ins have been temporarily suspended.

Services Provided:

• Medication-assisted counseling and therapeutic treatments for adults.
• Onsite visits for test/assessments, treatment services, and bloodwork. 
• Recovery Life Skills education.
• Short-term and long-term residents can opt for offering intensive recovery treatment.
• Halfway Houses programs.
• Outpatient programs.

Changes to Services since COVID-19:

• Outpatients and staff must have their temperature checked, and complete a COVID-19 questionnaire before entering the building.
• While most services are provided through telehealth, some services are still provided in person.
• Residents are routinely tested for COVID-19.

Hours of Service: 24/7

Services Provided:

• Help individuals get into treatment for substance abuse.

Changes to Services since COVID-19:

• Staff primarily contacts patients by phone, replacing in-person appointments. 
• Individuals are asked if they have relapsed due to COVID-19, started to use substances since COVID-19, or increased the use of substances since COVID-19.

Hours of Service: 8:00 am – 4:00 pm
Days of Operation: Monday through Friday

Services Provided:

• Mental health services for the homeless and mentally ill.

Changes to Services since COVID-19:

Less in Person Services

• Reduced office time for face to face services, and doctor visits.
• Reduced hours of face-to-face outreach per day.
• In-person support groups have been suspended due to social distancing guidelines.

More Virtual Services

• Telehealth sessions for medication monitoring and evaluation. 
• Case management conducted via phone and Zoom video conferencing.  
• Online support groups are held using GoToMeetings video calls. 
• Community outreach is now conducted via phone.  

Hours of Operation:
Monday-Friday, 6:00 am – 3:00 pm
Saturday-Sunday, 7:00 am – 10:00 am

Services Provided:

• Methadone treatment.
• Outpatient services.
• Intensive Outpatient (IOP) services.
• Psychiatric services.

Changes to Services since COVID-19:

• Adjusted hours of operation.
• Reduced number of people are admitted to the facility for treatment. 
• Psychiatric groups were temporarily suspended, but have since resumed. 
• Still taking intake requests for web doctor visits, but an advance appointment is now required.

Meetings are held every day of the week via Zoom at the following times: 

• 09:00 am
• 12:00 pm
• 03:00 pm
• 09:00 pm 

Helpline: 1-800-992-0401

Changes to Services since COVID-19:

• Most in-person meetings and events are suspended, and are being held virtually.

Hours of Service: 24/7
Days of Operation: Monday through Sunday

Services Provided:

• The Access Center (1-800-739-2762) at Bergen New Bridge Medical Center provides an information repository, and allows callers to initiate a request for substance abuse services.
• Trained intake specialists will assist all callers: patients, family and friends, or healthcare professionals.

Changes to Services since COVID-19:

• Telehealth services are now offered. 

Services Provided: 

• Adult detox/rehab.
• Adolescent detox/rehab.
• Outpatient treatment.
• Separate Halfway Houses for male and female residents.

Changes to Services since COVID-19:

• To enter a facility:
• Staff must wear protective equipment (PPE); clients are required to wear masks and take a temperature check.
• Telehealth services provided.

Hours of Service: 9:00 am – 5:00 pm 
Days of Operation: Monday through Friday 

Services Provided: 

• Offers strength and hope to families and children suffering from the ravaging effects of drug and alcohol addiction.
• Help parents access quality, affordable, comprehensive treatment services for their children.

Hours of Service: 

• Monday-Friday, 9:00 am – 12:00 am 
• Saturday & Sunday, 12:00 pm – 5:00 pm 

Services Provided: 

• Schedule a call to speak with a Specialist (https://scheduler.drugfree.org).
• Resources available in English and Spanish.